Promotions Terms

Last updated: 9 March 2026

These Promotions Terms apply to promotional offers, discount codes, launch offers, bundles, limited-time sales, gifts-with-purchase, store credits and similar campaigns run by Habo Pte. Ltd. (“Habo”, “we”, “us” or “our”), unless otherwise stated.

By participating in a promotion, you agree to these Promotions Terms together with our Terms of Service and any promotion-specific conditions we may publish.

1. General

Promotions are available for a limited time only and while stocks last, unless otherwise stated.

We reserve the right to:

  • amend, suspend or withdraw any promotion at any time;
  • correct any errors relating to promotional pricing, descriptions or availability; and
  • refuse or cancel any order where a promotion has been applied improperly, fraudulently, or in breach of these terms.

2. Eligibility

Promotions are valid only for eligible orders placed through the official Habo sales channels specified in the promotion.

Unless otherwise stated:

  • promotions are not valid on prior purchases;
  • promotions are not redeemable for cash;
  • promotions cannot be transferred, resold or exchanged; and
  • only one promotional code may be used per order.

We may restrict promotions to selected customers, territories, products, dates, channels or minimum purchase requirements.

3. Discount codes

Where a promotion uses a discount code:

  • the code must be entered at checkout before payment is completed;
  • the discount cannot be applied retrospectively after an order is placed;
  • the code must be used in accordance with its stated validity period and conditions; and
  • the code cannot be combined with other offers unless expressly stated.

If a code is invalid, expired, used incorrectly, or does not meet the applicable conditions, it may not be accepted.

4. Minimum spend and exclusions

Promotions that require a minimum spend apply only when the applicable threshold is met after eligible discounts and before or after shipping charges, depending on the terms stated for that promotion.

Unless otherwise stated, promotions may exclude:

  • shipping fees;
  • gift cards;
  • selected products or collections;
  • limited-edition items;
  • bundles already on discount; or
  • other excluded items stated in the promotion.

5. Gifts with purchase

Where a promotion includes a free gift:

  • the gift is available only while stocks last;
  • the gift cannot be exchanged for cash, credit or another item;
  • we may substitute the gift with another item of similar nature or value where necessary; and
  • if the qualifying order is cancelled, refunded, or no longer meets the promotion conditions, the free gift may need to be returned or its value may be deducted from any refund, where permitted.

6. Bundles and set offers

For bundle or set promotions:

  • the promotional price applies only when all qualifying items are purchased together in the required manner;
  • if part of the bundle is cancelled, returned or exchanged, the bundle pricing may no longer apply; and
  • we may recalculate the order total based on the regular selling price of retained items, where applicable and permitted by law.

7. Returns and exchanges for promotional purchases

Promotional purchases remain subject to our Return, Exchange & Refund Policy.

If an order purchased under a promotion is returned, any refund, exchange, replacement, store credit or price adjustment will be handled based on:

  • the price actually paid;
  • the structure of the promotion; and
  • our applicable policy and legal obligations.

Where an order benefited from a threshold discount, bundle offer, free gift, or similar promotion, the value of the promotion may be adjusted if the return causes the order to no longer qualify.

8. Fraud, abuse and errors

We reserve the right to reject, cancel or reverse any promotion, order or benefit where we reasonably believe that:

  • the promotion was used in bad faith;
  • duplicate accounts or automated methods were used improperly;
  • the promotion was exploited contrary to its intended purpose; or
  • a technical, pricing or administrative error occurred.

9. Marketing and communications

Where a promotion involves email, SMS, WhatsApp, or other marketing channels, participation or communication may also be subject to our Privacy Policy and applicable consent requirements.

Opting in to receive marketing communications does not guarantee eligibility for any specific promotion unless expressly stated.

10. No waiver of rights

Nothing in these Promotions Terms excludes any rights you may have under applicable law.

11. Contact us

If you have any questions about a promotion, please contact us at:

Habo Pte. Ltd.

Email: care@thehabo.com