Shipping Policy

Last updated: 9 March 2026

Habo currently ships within Singapore only. We may introduce international shipping in the future.

1. Shipping fees

Shipping fees are calculated at checkout.

We offer free standard shipping on orders over S$200 unless otherwise stated.

2. Order processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or Singapore public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email.

3. Delivery timelines

Once shipped, delivery within Singapore typically takes 1–3 business days, depending on your location and the courier.

Delivery timelines are estimates only and are not guaranteed. Delays may occur due to factors outside our reasonable control, including courier delays, weather conditions, peak periods, or failed delivery attempts.

4. Tracking

Tracking details will be provided by email once your order has been dispatched, where tracking is available for the selected courier service.

5. Delays

While we will do our best to ensure your order arrives within the estimated timeframe, delays may occasionally occur.

Habo is not responsible for delivery delays caused by courier providers or other circumstances outside our reasonable control. However, if you experience a significant delay, please contact us at care@thehabo.com and we will do our best to assist.

6. Address accuracy

Please ensure that your shipping address, contact number and delivery details are accurate and complete at checkout.

Habo is not responsible for delays, failed deliveries, or losses arising from incorrect, incomplete or inaccurate delivery information provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, failed delivery attempts, or refusal of delivery, we may contact you to arrange re-delivery. Additional shipping charges may apply.

7. Risk and delivery

Risk in the products passes to you upon delivery to the address provided in your order.

If you believe your parcel has been lost or delivered incorrectly, please contact us at care@thehabo.com as soon as possible so we can assist in checking with the courier.

8. Exchanges for damaged or defective items

If your item arrives damaged, defective, or incorrect and your claim is approved under our Return, Exchange & Refund Policy, Habo will cover the reasonable shipping costs required for the approved exchange, return, or replacement process.

9. Contact us

If you have any questions about shipping or delivery, please contact us at:

Habo Pte. Ltd.
Email: care@thehabo.com