Terms of Service

Last updated: 27 April 2026

Welcome to Habo. These Terms of Service (“Terms”) govern your access to and use of the website, online store, and any related content, features, tools, products and services made available by Habo Pte. Ltd. (“Habo”, “we”, “us” or “our”) (collectively, the “Services”).

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services to you.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Services.

1. Eligibility and account

To use our Services, you must have the legal capacity to enter into a binding contract under applicable law.

If you create an account or otherwise provide information to us, you agree to provide accurate, current and complete information and to keep it updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. You must notify us promptly if you suspect any unauthorised access to or use of your account.

We reserve the right to suspend or terminate accounts that are inaccurate, fraudulent, misleading, or used in breach of these Terms.

2. Our products

We try to ensure that product descriptions, images, measurements, specifications and pricing are as accurate as reasonably possible. However:

• colours and appearance may vary depending on your screen, device settings and lighting;
• slight variations in finish, texture, stitching or dimensions may occur; and
• product information may be updated from time to time without notice.

Nothing on our Services constitutes a binding offer by us to sell any product until we accept your order.

We reserve the right to modify, discontinue, or limit the availability or quantity of any product at any time.

3. Orders and contract formation

When you place an order through our Services, you are making an offer to purchase the products in your order.

A contract is formed only when we accept your order and send you an order confirmation or dispatch confirmation, as applicable. We reserve the right to reject or cancel any order before acceptance, including where products are unavailable, pricing or listing errors occur, payment cannot be processed, or fraud or unauthorised activity is suspected.

You should review your order carefully before submitting it. Once an order has been placed, we may not be able to accommodate cancellation or amendment requests.

Any remedies relating to damaged, defective or incorrect items are subject to our applicable Return, Exchange & Refund Policy and any rights you may have under applicable Singapore law.

You represent that any purchase made through our Services is for lawful purposes and not for unauthorised resale, export, or commercial distribution unless we have expressly agreed otherwise in writing.

4. Prices and payment

All prices displayed on our Services are shown in the stated currency at checkout unless otherwise indicated.

Unless otherwise stated, prices do not include shipping fees, customs duties, import taxes, or similar charges that may apply outside Singapore. You are responsible for any such additional charges.

We may change prices, promotions and product availability at any time without notice. However, such changes will not affect an order that has already been accepted by us, except in the case of an obvious pricing or listing error.

You agree to provide current, complete and accurate billing, shipping and payment information for all purchases. By placing an order, you confirm that you are authorised to use the payment method provided.

Payments are processed through third-party payment providers. We do not control and are not responsible for the independent acts or omissions of those payment providers.

5. Shipping and delivery

We will arrange for delivery in accordance with the shipping option selected at checkout, where available.

Any delivery dates or timelines provided are estimates only and are not guaranteed. Delays may occur due to courier issues, customs clearance, weather, peak periods, incorrect address details, or other events outside our reasonable control.

You are responsible for ensuring that the delivery information you provide is accurate and complete. We are not responsible for failed delivery or delays resulting from inaccurate or incomplete delivery information.

Risk in the products passes to you upon delivery to the address provided in your order, except where otherwise required by applicable law.

Further details on shipping, delivery areas and applicable charges are set out in our Shipping Policy.

6. Returns, exchanges and refunds

Our returns, exchanges and refunds are governed by our Return, Exchange & Refund Policy.

We do not accept change-of-mind returns unless otherwise stated. However, nothing in these Terms limits any rights you may have under applicable Singapore consumer law in respect of goods that are defective, damaged, incorrect, or not in conformity with the contract.

7. Intellectual property

All content made available through the Services, including text, graphics, logos, icons, images, videos, audio, page layouts, product names, branding, designs and other materials, is owned by or licensed to Habo and is protected by applicable intellectual property laws.

You may access and use the Services for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, display, publish, sell, license, reverse engineer, exploit or create derivative works from any part of the Services without our prior written consent, except as permitted by law.

Nothing in these Terms grants you any right, title or interest in or to our intellectual property except for the limited right to use the Services in accordance with these Terms.

8. Optional tools and third-party services

We may provide access to third-party tools, plug-ins, integrations or services for convenience. These are provided on an “as is” and “as available” basis, and we do not control or endorse them unless expressly stated.

Your use of any third-party tools or services is at your own risk and may be subject to the third party’s own terms and privacy practices.

We may add, remove or modify features, tools or functionalities at any time.

9. Third-party links

Our Services may contain links to third-party websites, applications or platforms. These links are provided for convenience only.

We are not responsible for the content, availability, accuracy, policies or practices of any third-party websites or services. Accessing them is at your own risk.

10. Shopify platform

Our store is hosted on Shopify. Shopify provides the technical e-commerce platform that enables us to operate our store, but any sale or purchase made through our store is between you and Habo unless expressly stated otherwise.

We are responsible for the products we sell, customer support relating to those products, and the contractual relationship between you and us in respect of your purchase.

11. Privacy

Your submission of personal data through the Services is governed by our Privacy Policy.

Because our store is hosted on Shopify and may use third-party service providers, some of your personal data may be processed by Shopify and other service providers for the purpose of operating the store, processing payments, analytics, logistics, fraud prevention and related services. Please refer to our Privacy Policy for more details.

12. Reviews, submissions and feedback

If you submit or post reviews, comments, suggestions, ideas, testimonials, photos, videos or other content to us or through the Services (“Submissions”), you grant Habo a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, adapt, publish, display, distribute and otherwise use those Submissions in connection with our business, marketing and Services.

You represent and warrant that:

• you own or control all necessary rights in the Submissions;
• the Submissions are accurate and not misleading;
• the Submissions do not infringe any third-party rights or violate any law; and
• the Submissions do not contain unlawful, defamatory, obscene, abusive, fraudulent or malicious material.

We may, but are not obliged to, monitor, remove, edit or refuse any Submissions at our discretion.

13. Errors, inaccuracies and omissions

Occasionally, our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct such errors, inaccuracies or omissions, and to update information or cancel orders where necessary, including after an order has been submitted.

14. Prohibited uses

You may use the Services only for lawful purposes. You must not:

• use the Services in any way that violates any applicable law or regulation;
• use the Services for fraudulent, misleading or harmful purposes;
• infringe our intellectual property rights or those of others;
• introduce viruses, malware or other harmful code;
• interfere with the security, integrity or operation of the Services;
• scrape, crawl, spider or harvest data from the Services without authorisation;
• attempt to gain unauthorised access to accounts, systems or networks;
• impersonate any person or entity or misrepresent your affiliation; or
• use the Services in any manner that could damage, disable or impair our Services or reputation.

We may suspend or terminate your access to the Services if we reasonably believe you have breached these Terms.

15. Termination

We may suspend, restrict or terminate your access to the Services at any time if you breach these Terms or if we reasonably believe it is necessary to protect our business, customers, systems or legal rights.

Termination does not affect any rights, obligations or liabilities that accrued before termination.

Any provisions of these Terms which by their nature should survive termination will continue to apply, including those relating to intellectual property, liability, indemnity, governing law and dispute resolution.

16. Disclaimer of warranties

To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis.

While we use reasonable efforts to maintain accurate information and reliable access to the Services, we do not guarantee that the Services will always be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.

Except as expressly stated in these Terms or where rights cannot be excluded under applicable law, we disclaim all representations, warranties and conditions, whether express, implied or statutory, including implied warranties as to merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement. 

Nothing in these Terms excludes any rights or remedies that cannot be excluded under applicable law.

17. Limitation of liability

To the fullest extent permitted by law, Habo shall not be liable for any indirect, incidental, special, punitive or consequential loss, or for any loss of profits, revenue, business, goodwill, opportunity or data, arising out of or in connection with your use of, or inability to use, the Services.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with the Services or any products purchased through the Services shall not exceed the amount paid by you for the relevant product giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Singapore law. 

18. Indemnity

You agree to indemnify and hold harmless Habo, its directors, officers, employees, affiliates, service providers and agents from and against claims, losses, liabilities, damages and expenses arising out of:

• your breach of these Terms;
• your misuse of the Services; or
• your violation of any law or the rights of any third party.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

20. No waiver

If we do not exercise or enforce any right under these Terms, that does not constitute a waiver of that right.

21. Entire agreement

These Terms, together with our Privacy Policy and any other policies expressly referenced in these Terms, constitute the entire agreement between you and Habo in relation to your use of the Services and supersede any prior understandings or agreements relating to the same subject matter.

22. Assignment

You may not assign, transfer or otherwise deal with your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms to any affiliate or in connection with a business reorganisation, merger, acquisition or sale of assets.

23. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, the Services, or any purchase made through the Services shall be governed by and construed in accordance with the laws of Singapore.

You agree to submit to the exclusive jurisdiction of the courts of Singapore. 

24. Changes to these Terms

We may update these Terms from time to time by posting the revised version on our website.

Any changes will take effect from the date stated at the top of the updated Terms unless otherwise required by law. Your continued use of the Services after the updated Terms are posted constitutes your acceptance of those changes.

25. Contact us

If you have any questions about these Terms, please contact us at:

Habo Pte. Ltd.
Email: care@thehabo.com
Address: [insert registered business address]
UEN: 202610625R